Privacy Policy

Effective Date: 22nd February 2025

1. Introduction
Ntamapa.co.uk (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

2. Information We Collect

• Personal Identification Information: Name, email address, phone number, and postal address provided during registration or checkout.
• Payment Information: Credit/debit card details and billing information processed via our secure payment gateways.
• Technical Information: IP address, browser type, device details, and cookies that help us enhance your browsing experience.
• Usage Data: Information about how you interact with our website, including pages visited and time spent on the site.

3. How We Use Your Information

• Order Processing: To verify your identity, process your orders, and provide customer service.
• Communication: To send order confirmations, updates, newsletters, and promotional material (with your consent).
• Website Improvement: To monitor website performance and user experience, and to improve our products and services.
• Compliance and Security: To comply with legal obligations and protect against fraudulent activities.

4. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data with trusted third-party service providers who assist us with:

• Payment processing
• Order fulfillment and shipping
• Website analytics and performance monitoring
  These third parties are contractually obligated to protect your information and use it solely for the purposes outlined.

5. Data Security and Storage
We use industry-standard security measures to protect your data against unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no transmission over the internet or storage system is completely secure. We retain your personal information only for as long as necessary to provide you with our services or as required by law.

6. Your Rights
Under the UK Data Protection Act 2018 and GDPR, you have the right to:

• Access your personal data
• Correct any inaccuracies
• Request deletion of your data
• Object to or restrict processing
  To exercise these rights, please contact us at salessupport@ntamapa.co.uk

7. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review our Privacy Policy periodically.

8. Contact Us
For questions or concerns about this policy or our data practices, please contact us at:
Email: salessupport@ntamapa.co.uk