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Sales & Product Inquiries
Looking for more details about a product? Need help placing an order?
+44 7518 447 980
Complaints
We value your feedback and want to ensure you have the best shopping experience. If something isn’t right, please let us know.
+44 7518 447 980
Returns
Need to return an item? No problem! Please check our Returns Policy and contact us for assistance.
salessupport@ntamapa.co.uk
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Frequently Asked Questions
We accept major credit/debit cards, Klarna, Clearpay and PayPal for secure and convenient transactions.
Currently, we only ship within the United Kingdom. We may expand internationally in the future, so please check back for updates.
Once your order is dispatched, you will receive a tracking number by email. Use this number on our courier’s website to track your shipment.
If you’re not satisfied with your purchase, you can return most items within 14 days of delivery, provided the items are unused and in their original condition. Please refer to our Return and Exchange Policy for full details.
Please contact our customer service at salessupport@ntamapa.co.uk to receive a Return Merchandise Authorization (RMA) number and further instructions.
If you receive a defective or damaged item, please contact us immediately at salessupport@ntamapa.co.uk with your order details. We will arrange for a replacement or refund as soon as possible.
Orders can only be modified or cancelled before they are processed and dispatched. Please contact us at salessupport@ntamapa.co.uk if you need assistance with an order modification or cancellation.
You can reach our customer service team via email at salessupport@ntamapa.co.uk. We aim to respond to all inquiries within 24 hours during business days.
